Friday, November 20, 2009

YouSendIt NewsFile: How one company improved their customer experience

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YouSendIt Update

It's always good to share

As a YouSendIt user, you're already experiencing the value of the service:

  • Simple, seamless and secure transfer of large and important files of all types
  • Shorter project completion times
  • Elimination of FTP usage
  • Cost savings

Why not spread the wealth and extend YouSendIt to your teams, workgroups or throughout your entire organization? Why rely on e-mail, FTP sites and couriers to send large or important files when these methods have proven to be cumbersome, costly and not secure?

In this edition of NewsFile, we'll explain how teams and workgroups can increase productivity and improve collaboration with Business Plus and how entire organizations can save significant time and money with YouSendIt Corporate Suite. We'll show you how 1-800-Translate, a leading translation service provider, is using YouSendIt to collaborate with its clients. We'll also highlight how one of the nation's leading biopharmaceutical firms uses YouSendIt in various departments to increase efficiencies and reduce IT infrastructure costs and is now deploying the service company-wide.

We look forward to receiving your feedback and comments on how you use YouSendIt and how we can best help you meet your needs.

–Ranjith Kumaran
Founder & CTO

 
Very Large Files

YouSendIt for Teams

For many businesses, the need to send files goes beyond the individual user. With Business Plus your entire team or workgroup can benefit, just like YouSendIt customer, 1-800-Translate, is. The team at 1-800-Translate and its customers needed to share large files of all types with one another as a part of the translation process. FTP was problematic because it was too complicated for customers to use and courier services were too expensive.


Find out how 1-800-Translate saved time and money while improving collaboration and its customer experience 

 
 
Entire Folder

YouSendIt Company Wide

Sharing YouSendIt throughout your organization takes the benefits of seamless file delivery to a new level as illustrated by one of the nation's leading biopharmaceutical companies. The organization experienced challenges when sending and receiving large files within its marketing, sales and clinical departments. File attachments were too large to be accepted by recipients' e-mail systems and the company needed a secure way to send training and sensitive drug data to employees in the field.


Find out how YouSendIt helped to reduce IT costs, eliminate e-mail bounce backs and streamline the overall workflow for the company, and find out how much you can save!

 
Email Us

Feedback

Tell Us How You Use YouSendIt

We work constantly to ensure that YouSendIt meets your needs. Please let us know how you are using YouSendIt and your comments about the service. Email us at feedback@yousendit.com or send us your story at http://www.yousendit.com/cms/sendusstory.

 
Security

Be a Hero for a Day

Enter to win $1,000 by telling us stories that saved the day

Everyday YouSendIt users around the world are using the service as part of their most important business processes. YouSendIt is celebrating our users by rewarding stories of business heroism with $1,000 cash, hot tech gadgets, free YouSendIt service for three years, and the well-earned limelight. All you have to do is tell us your story.


Click here to share how you or someone you work with saved the day using YouSendIt.

 

In this issue:

YouSendIt for teams:
Find out how 1-800-Translate saved time and money while improving collaboration and its customer experience

YouSendIt company wide:
Find out how YouSendIt helped to reduce IT costs, eliminate email bounce backs, and streamline the overall workflow for an entire company

Feedback:
Tell us how you are using YouSendIt

YouSendIt Heroes Contest:
Safely transfer sensitive data



"Those of us who use YouSendIt enjoy a real advantage over competitors. We really need to see an entire file to quote it and to engage prospects in the sale process from the start. YouSendIt is an essential relationship-builder for us."

-Ken Clark
CEO
1-800-Translate

 

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